In the space of one month of operation, the National Call Center (CNA) received 2,256 calls and messages, including 832 actionable alerts on terrorism, announced the head of the Communication from the Presidency of Faso, Djourmité Nestor Noufé.
“In one month of operation, the National Call Center (CNA) received and processed a total of 2,256 calls and messages, i.e. a daily average of 81 calls and messages”, announced Thursday, the Director of Communication and public relations of the presidency of Faso, Djourmité Nestor Noufé.
He said the Center counted 1,420 polluting calls and messages and 832 actionable alerts.
“88.94% of exploitable alerts related to terrorism and organized crime and 11.06% were devoted to denouncing acts of poor governance and misappropriation of public resources”, he specified.
Mr. Noufé was speaking Thursday in Ouagadougou, during a press conference on the point of alerts from the National Call Center (CNA) after a month of operation.
In terms of terrorism, the Communications Officer said that the events recorded were related, among other things, to terrorist attacks, cases of kidnappings, checkpoints of armed terrorist groups (GAT) and denunciation of terrorist bases.
“GAT fighters joined the CNA to learn about the mechanisms of their absolution and their social reintegration. Some of them are even already supported pending the implementation of the procedure in this area,” added Mr. Noufé.
Djourmité Nestor Noufé explained that five terrorists from the Center and Center-North region asked to lay down their arms.
According to him, calls to learn about mechanisms for citizen contribution and participation in the fight against terrorism have been recorded.
In terms of poor governance, “malfunctions of public administration and embezzlement of public resources have been denounced in six (6) regions of the country by citizens”.
He noted that more than 60% of the calls and messages received being unusable are considered polluting and constitute an unnecessary additional workload and an obstacle to the diligent handling of serious alerts.
Nestor Noufé asked people to continue to use this new tool by strictly limiting itself to its purpose mentioned above and to divest itself of false alerts and calls and messages whose purpose is to entertain or distract the staff who run the Center .
“The more complete and serious your appeal and message, the faster it is processed and the state’s response is not only certain but also quick and effective,” he said.
The National Call Center was launched on April 6 and its objective is to manage alerts relating to terrorism, organized crime and governance.
This is an appeal system set up by the Head of State, Captain Ibrahim Traoré, to enable Burkinabè to contribute effectively to the fight against terrorism and to good governance.
Source: Burkina Information Agency